HR & Administration Manager

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, emergency food security, and water, sanitation and hygiene sectors. We are recruiting to fill the position below:

Job Title: HR & Administration Manager Job Identification: 21987

Location: Abuja Contract: 12 Months - Fixed Term contract (with possibility of extension) Travel: Up to 40%.

Responsibilities

What we’re looking for: Are you an experienced HR professional ready to strengthen people management, build organisational capacity, and drive operational excellence in a humanitarian setting? NRC Nigeria is looking for a results-driven HR & Administration Manager to lead and strengthen HR and administrative functions across its country programme. In this role, you will help shape and implement the HR strategy, strengthen recruitment processes, promote staff development, and drive training and capacity-building initiatives. You will ensure that HR and administration systems remain efficient, effective, and aligned with NRC standards, enabling teams to deliver on their humanitarian mandate. This opportunity is open to Nigerian nationals only. What You Will Do Human Resources: Provide leadership in the implementation of the Global Standards and initiatives at Country and Area Office level (NRC People Management Systems, Talent Management, L&D initiative, Duty of care, PSEA…) Plan and feed into country wide strategies and plans, working closely with senior Pro-actively work to support the Area Manager, Area Support Manager, HR Team Leads & HR Officers in running an effective HR function in the Area Offices Lead efforts in facilitating staff consultations, town halls, and feedback sessions in efforts to build and sustain employee-engagement. Lead efforts in monitoring employee wellbeing and champion initiatives to improve employee wellness, ensuring a best-practice staff care programme for all staff is regularly reviewed and that adequate staff care systems are in place and implemented across the country. Work with the CMG to facilitate role mapping, position rationalisation and support leadership in communicating organizational changes Ensure robust onboarding plans that enable organisational-wide understanding of organizational priorities are in place and implemented across the country offices. Strengthen the recruitment processes, ensuring adherence to the minimum standards management and programmes to ensure HR proactively meets the needs of the programme Payroll: Ensures accuracy of payroll before transmission to the Finance team/Manager. Handling personnel cases according to guidelines and policies Focal point for working with the Nigeria staff representatives Administration: Focal point for coordinating all office and accommodation management requirements in the country office. Support the Administration team to ensure that operational needs (office stationery, utilities, etc..) are routinely identified, planned for and available in close cooperation with the logistics team. Provide leadership in ensuring impeccable documentation processes of the Country Office and have an up to-date filing tree of all HR and Administration files. Oversee the travel arrangements of staff and visitors, ensuring that work permits, immigration and visa (for staff, guest and consultancies) are duly processed. Liaise with the logistics team to ensure that service contractors and framework agreements for: cleaners, receptionist, maintenance, local travel agency, hotels, telecom services are processed according to organisational procedures. What You Will Bring Postgraduate qualification in any of these fields: Human Resource Management, Business Administration, Public Administration, Organisational Development, Management studies. Minimum of 5 years’ experience working as a senior HR Manager in a humanitarian/recovery context. Experience from working in the complex and volatile contexts Documented results related to the position’s responsibilities Fluency in English, both written and verbal, (Fluency in Local Language is an added advantage) Experience in a large and dynamic country programme Strong interpersonal skills, a team player coupled with capacity building skills and experience Strong sense of initiative. Experience with building an HR structure Experience on Learning and staff development. Experience in staff recruitment Knowledge of the Central and West Africa region in general and Nigeria context. What We Offer Salary/benefits: grade 9 on NRC’s Resident/National salary scale, with accompanying terms and conditions. NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability. We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.