Customer Service Representative (CSR) at Uncle Stans Small Chops

Job Description

Uncle Stans Food is a quick service restaurant (QSR),a fast-food model built for speed and convenience, featuring a limited, standardized menu of items like small shops or pizza. Operating primarily through counter-service and drive-thrus, it focuses on rapid food assembly from pre-prepared components, ensuring consistent, affordable meals delivered in minutes. Our functional, casual environment prioritizes efficient turnover over prolonged dining, making it a dominant global industry by fulfilling the demand for reliable, on-the-go satisfaction.

We are recruiting to fill the position below:

Job Title: Customer Service Representative (CSR)

Location: Lagos
Employment Type: Full-time

CJob Summary

• The ideal candidate will serve as the first point of contact for customers, ensuring they receive friendly, efficient, and accurate service at all times.
• You will interact with customers across various touchpoints, assist with orders, resolve concerns, and contribute to creating a seamless QSR experience.

Key Responsibilities

• Greet and attend to customers promptly and professionally
• Take and process customer orders accurately (in-person or via phone)
• Provide product information and assist customers in making selections
• Resolve customer inquiries or escalate when necessary
• Maintain a clean, organized, and customer-friendly service area
• Ensure adherence to QSR service standards and company policies
• Support daily operations as required by the supervisor/manager

Requirements

• Minimum of OND / HND is an added advantage
• Previous customer service experience, preferably in a QSR or hospitality environment
• Excellent communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Must be polite, patient, and service-oriented
• Must reside in or easily commute to Osapa, Orchid, Admiralty, Surulere, Ikoyi, or Ikota due to the nature of the business.

Salary
N130,000 per month. 

Application Closing Date
11th April, 2026.

How to Apply
Interested and qualified candidates should send their CV to: hrunclestansfoods@gmail.com using “Customer Service Representative” as the subject of the email.Uncle Stans Food is a quick service restaurant (QSR),a fast-food model built for speed and convenience, featuring a limited, standardized menu of items like small shops or pizza. Operating primarily through counter-service and drive-thrus, it focuses on rapid food assembly from pre-prepared components, ensuring consistent, affordable meals delivered in minutes. Our functional, casual environment prioritizes efficient turnover over prolonged dining, making it a dominant global industry by fulfilling the demand for reliable, on-the-go satisfaction.

We are recruiting to fill the position below:

Job Title: Customer Service Representative (CSR)

Location: Lagos
Employment Type: Full-time

CJob Summary

• The ideal candidate will serve as the first point of contact for customers, ensuring they receive friendly, efficient, and accurate service at all times.
• You will interact with customers across various touchpoints, assist with orders, resolve concerns, and contribute to creating a seamless QSR experience.

Key Responsibilities

• Greet and attend to customers promptly and professionally
• Take and process customer orders accurately (in-person or via phone)
• Provide product information and assist customers in making selections
• Resolve customer inquiries or escalate when necessary
• Maintain a clean, organized, and customer-friendly service area
• Ensure adherence to QSR service standards and company policies
• Support daily operations as required by the supervisor/manager

Requirements

• Minimum of OND / HND is an added advantage
• Previous customer service experience, preferably in a QSR or hospitality environment
• Excellent communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Must be polite, patient, and service-oriented
• Must reside in or easily commute to Osapa, Orchid, Admiralty, Surulere, Ikoyi, or Ikota due to the nature of the business.

Salary
N130,000 per month. 

Application Closing Date
11th April, 2026.

How to Apply
Interested and qualified candidates should send their CV to: hrunclestansfoods@gmail.com using “Customer Service Representative” as the subject of the email.