Call Center Operator (Hausa Speaking) at Bboxx Energy Access Nigeria Limited
Job Description
BBOXX is generating impact by improving customers’ quality of life through provision of affordable, clean and reliable energy solutions. Today, we offer pay-as-you-go solar power. Our aim is to expand rapidly to provide other modern utility services, such as cooking, internet access and water. We are constantly searching and realising innovative solutions to provide the best value services to our customers.
We are recruiting to fill the position below:
Job Title: Call Center Operator (Hausa Speaking)
Location: Ikeja, Lagos (Hybrid)
Industry: Renewable Energy
Key Responsibilities
- Handle inbound and outbound customer calls in a courteous and professional manner
- Respond to customer inquiries, complaints, and requests efficiently
- Provide accurate information about company products.
- Escalate complex issues to the appropriate team or supervisor
- Follow established call scripts, policies, and service standards
- Meet or exceed performance targets such as call handling time and customer satisfaction scores
Requirements & Qualifications
- OND / HND / Bachelor’s degree in any relevant field
- Must be fluent in Hausa Language
- 1–2 years’ experience in a call center or customer service role
- NYSC Completion/Exemption
- Strong verbal and written communication skills
- Good listening, problem-solving, and interpersonal skills
- Basic computer proficiency (Microsoft Office)
- Willingness to work flexible shifts, including weekends.
Application Closing Date
14th April, 2026.
How to Apply
Interested and qualified candidates should send their CV to: o.mgbojikwe@bboxx.com using the job title as the subject of the mail.