Quality Control Manager

DO-II Designs is an interior design firm located in Lagos, Nigeria, dedicated to creating lasting impressions through design. At the core of our approach is a passionate team of designers who share a common vision: crafting timeless and beautiful designs that resonate with our clients, whether they are seeking to transform their residences or commercial spaces. We are recruiting to fill the position below:

Job Title: Quality Control Manager

Location: Lagos

Employment Type: Full-time

Industry: Furniture Manufacturing & Interior Design

Job Summary

DO.II Designs Limited is seeking an experienced and detail-oriented Quality Control Manager to lead and oversee quality assurance and control activities across its production and project operations. The successful candidate will ensure that products, materials, processes and project deliverables meet established quality standards, client specifications and regulatory requirements. The ideal candidate must have strong leadership skills, sound HSE knowledge and the ability to drive quality improvement, operational efficiency and customer satisfaction. Key Roles &

Responsibilities

Develop, implement and oversee quality control policies, procedures and plans across production and project operations. Lead and supervise quality control activities to ensure compliance with company standards, client specifications and applicable regulations. Establish and monitor quality inspection procedures for raw materials, production processes, finished products and project installations. Conduct regular factory and project site inspections to identify defects, deviations and areas requiring improvement. Ensure timely identification, documentation, investigation and resolution of quality issues. Lead root-cause analysis and implement corrective and preventive actions to minimise recurring defects. Develop and monitor quality standards, checklists, inspection reports and performance metrics. Ensure compliance with relevant Health, Safety and Environment (HSE) requirements across production and project activities. Identify potential workplace hazards and collaborate with relevant teams to promote safe work practices. Lead internal quality audits and coordinate external quality assessments where required. Review customer complaints relating to product quality and ensure appropriate corrective actions are implemented. Work closely with Production, Projects, Procurement, Sales and other departments to maintain quality standards throughout the value chain. Evaluate suppliers' and contractors' quality performance and recommend improvements where necessary. Monitor the condition and suitability of production equipment in relation to product quality and safety. Prepare periodic quality reports and provide Management with updates on quality performance, risks and improvement initiatives. Lead, mentor and develop the Quality Control team to ensure effective performance and accountability. Drive continuous improvement in production processes, workmanship, product quality and operational standards. Carry out other duties as may be assigned by Management. Experience &