Operations Officer

Human Resources Consulting is a Talent Acquisition Firm located in Lagos State, Nigeria, and we are recruiting suitable candidates to fill the position below:

Job Title: Operations Officer

Location: Osogbo, Osun

Employment Type: Full-time

Reports To: Chief Operating Officer (COO)/Quality Control Manager

Job Summary

The Operations and Fulfillment Officer will be responsible for coordinating and monitoring GreenOrigin Agro’s day-to-day packaging, procurement, inventory, order fulfillment, and delivery operations. The role will ensure that products are properly packaged, customer orders are accurately processed and dispatched on time, procurement activities are properly tracked, and all outgoing products are accounted for. The successful candidate will work closely with suppliers, packaging personnel, delivery partners, and the COO to ensure smooth and efficient operations. The role requires strong attention to detail, accountability, organization, and the ability to maintain accurate records and follow established operational procedures.

Responsibilities

Coordinate daily packaging activities and ensure products meet GreenOrigin Agro’s quality and quantity standards. Monitor stock levels of oil, packaging materials, labels, cartons/kegs, and other operational supplies. Track procurement activities and follow up on outstanding purchases and supplier deliveries. Receive and verify procured materials against orders and invoices. Coordinate the preparation of customer orders for dispatch. Verify every order before it leaves the facility, including quantity, customer details, packaging, and delivery destination. Maintain accurate records of all products packaged, dispatched, delivered, and returned. Coordinate with delivery personnel and logistics partners to ensure timely delivery. Monitor deliveries and escalate delays, discrepancies, damages, or customer complaints to the COO. Maintain daily operational and inventory reports. Identify operational leakages, wastage, discrepancies, or inefficiencies and report them promptly. Ensure proper documentation and accountability for all materials and products moving in and out of the facility. Support the COO in implementing and maintaining GreenOrigin Agro’s operational procedures and controls. Perform other operational duties assigned by the COO. Key Performance Areas The successful candidate will be measured on: Order accuracy On-time dispatch and delivery Packaging quality Inventory accuracy Procurement tracking Reduction of wastage and operational leakages Proper documentation and accountability Effective coordination with suppliers and delivery personnel