Market Relationship Officer (MRO)

TeamAce Limited - Our client, a financial institution, is recruiting suitably qualified candidates to fill the position below:

Job Title: Market Relationship Officer (MRO) Locations: Alade Market (Allen), Sunday Market (Ogba), Agege Market, Abattoir Market (Oko-Oba), Katangowa (Katangua/Super) Market, Bariga Market, Ketu Market, Mile 12 International Market, Owode Onirin Market, Aswani Market, Ikotun Market, Igando Market, Iyana-Iba Market, Agbalata Market, Oniru New Market, Lekki Market (Arts and Crafts), Ajah Market, Sangotedo/Ajuwe Market, Sabo/Ikorodu Central Markets, and Epe Fish Market - Lagos

Employment Type: Full-time

Responsibilities

Identify and acquire prospective customers through daily field visits, referrals, and engagement with traders, market associations, SMEs, and business owners. Promote and sell the institution’s loan products to eligible customers. Build and maintain strong relationships with market leaders, traders, merchants, and small business owners. Generate leads, assess customer business activities and repayment capacity, and support loan application and disbursement processes. Manage assigned customer portfolios and maintain regular communication with borrowers. Follow up on repayment schedules, support collection efforts, and escalate overdue payments where necessary. Identify opportunities for repeat business, customer retention, referrals, and portfolio growth. Maintain accurate records of sales activities, customer information, loan applications, and performance reports. Meet daily field activity and monthly sales targets while complying with the institution’s policies and procedures.

Requirements

Minimum of an OND qualification or equivalent relevant experience. 1–2 years of experience in field sales, preferably in loan products, microfinance, fintech lending, or related financial services. Good knowledge of the assigned market or established relationships with traders, SMEs, and business owners. Strong customer acquisition, sales, negotiation, and relationship management skills. Ability to work independently in a field-based, target-driven environment. Good communication skills and the ability to maintain accurate sales records. Salary N100,000 monthly base salary, plus commissions and incentives.