M&E Officer (Monitoring, Evaluation, Accountability, and Learning)

The Hope Spring Community Humanitarian Initiative is a recognized non-governmental organization (NGO) registered with Nigeria's Corporate Affairs Commission (CAC). It operates primarily as the Nigerian arm or partner of Hope Spring Water, a UK-registered charity dedicated to improving access to safe drinking water, sanitation, and hygiene (WASH) We are recruiting to fill the position below:

Job Title: M&E Officer (Monitoring, Evaluation, Accountability, and Learning)

Location: Borno

Employment Type: Full-time (Onsite)

Key Responsibilities

Monitoring: Develop and implement MEAL plans, logical frameworks, Indicator Performance Tracking Tables (IPTTs), and data collection tools. Coordinate routine data collection (quantitative and qualitative) from field staff, partners, and beneficiaries using paper-based or digital tools (e.g., Kobo-Toolbox, ODK, Comm-Care). Conduct field monitoring visits, spot checks, and data verification to track progress against indicators, activities, and targets. Maintain databases, clean and validate data, and update trackers regularly. Evaluation: Support or lead baseline, midline, endline assessments, post-distribution monitoring (PDM), and other evaluations. Contribute to evaluation design, sampling, tool development, data analysis, and reporting of findings. Ensure evaluation results inform programme adjustments. Accountability: Establish and manage Community Feedback and Response Mechanisms (CFRM/CFM), including hotlines, suggestion boxes, community meetings, or digital channels. Collect, document, analyze, and respond to feedback and complaints in a timely and confidential manner. Promote accountability to affected populations (AAP) in line with Core Humanitarian Standard (CHS), Sphere, and organizational policies. Share feedback trends with programme teams for action. Learning: Facilitate learning sessions, after-action reviews, and knowledge-sharing events. Document best practices, lessons learned, and case studies. Promote adaptive management by ensuring findings are used to improve programme design and implementation. Reporting and Capacity Building: Prepare regular monitoring reports, donor reports, and dashboards (e.g., using Power BI or Excel). Train and mentor programme staff, partners, and data collectors on MEAL tools, data quality, and accountability standards. Support proposal development with MEAL inputs (indicators, log-frames, budgets).