Hotel Cleanliness Supervisor

Marriott International is a leading global Lodging company based in Bethesda, Maryland, USA, with more than 4,100 properties in 79 countries and reported revenues of nearly $14 billion in fiscal year 2014. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott has more than 361,000 people working worldwide at managed or franchised properties and corporate offices. Marriott has been consistently recognized as a top employer and for its superior business ethics. The company also manages the award-winning guest loyalty program, Marriott Rewards® and The Ritz-Carlton Rewards® program, which together surpass 49M members. We are recruiting to fill the position below:

Job Title: Hotel Cleanliness Supervisor Job ID: 26147907

Location: Ikeja, Lagos

Employment Type: Full-time

Responsibilities

Inspect guest rooms, public areas, the pool, etc., after housekeeping has finished to ensure quality standards are maintained. Prepare room availability reports, verify room status, identify discrepancies, prioritize room cleaning, and update room status for departing guests. Assist the Housekeeping Department with daily operations. Liaise with the Housekeeping, Engineering, Front Office, and Laundry Departments to coordinate efforts. Document and resolve room discrepancies with the Front Desk. Prepare, distribute, and communicate changes to assignment sheets or work boards. Communicate all issues to the next shift. Complete required paperwork. Assist management with employee recruitment, training, scheduling, evaluation, counseling, discipline, motivation, and development. Comply with all company safety policies and procedures; report any maintenance issues, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure that both uniform and personal appearance are neat and professional. Maintain the privacy of company-owned information; protect company property. Support all coworkers and treat them with dignity and respect. Support the team in achieving common goals. Meet quality assurance expectations and standards. Move at a speed required to respond to work situations (e.g., running, walking, jogging). Read and visually verify information in various formats (e.g., small print). Visually inspect tools, equipment, or machinery (e.g., to identify defects). Enter and locate work-related information using computers or point-of-sale systems. Grasp, turn, and manipulate objects of various sizes and weights, requiring fine motor skills and good hand-eye coordination. Reach above head and below knees, including stooping, twisting at the waist, crawling, and bending. Move through narrow, confined, or elevated spaces. Move on inclined, uneven, or slippery surfaces and stairways. Ascend and descend stairways and/or service ramps. Make continuous use of manual dexterity and motor skills, frequently employing both hands and fine motor functions. Move, lift, carry, and place objects weighing 55 pounds (24.75 kg) or less without assistance and more than 55 pounds (24.75 kg) with assistance. Ability to push and pull a loaded maintenance cart and other work-related machinery on inclined and uneven surfaces. Stand, sit, kneel, or walk for extended periods or very frequently throughout the entire work shift. Listen to and respond appropriately to the problems of other employees. Communicate with others using clear and professional language. Perform other reasonable work tasks requested by your supervisors.