Facilities Officer

Khenpro Global Services is a human capital organization based in Lagos, Nigeria. We provide human resources services to various clients in different sectors. Our Recruitment and Outsourcing Services have helped improve the efficiency and effectiveness of our clients' service delivery. Our main focus is to enhance client organizations by providing quality services on various aspects of their human resources, allowing the organization to focus on its core issues. We are recruiting to fill the position below:

Job Title: Facilities Officer

Location: Lagos

Employment Type: Full-time

Job Summary

The Facility Officer will be responsible for the maintenance, safety, and efficient functioning of all facilities across the QSR/Retail outlets and head office. The role ensures that outlets remain operational, well-maintained, and compliant with health, safety, and regulatory standards, supporting seamless restaurant/retail operations and a great customer experience.

Key Responsibilities

Maintenance & Repairs: Monitor and coordinate repairs of equipment, utilities, and building systems (e.g., HVAC, plumbing, electrical, generators, cold storage, and kitchen equipment). Outlet Support: Ensure all outlets are fully functional by addressing facility-related issues promptly to minimize downtime. Preventive Maintenance: Develop and implement preventive maintenance schedules for equipment and facilities. Vendor Management: Liaise with external contractors, service providers, and technicians for timely and cost-effective service delivery. Health & Safety Compliance: Ensure outlets comply with safety, fire, and hygiene standards as required by regulatory authorities. Asset Management: Maintain accurate records of facility assets, repairs, warranties, and service history. Utilities Monitoring: Track utility usage (electricity, water, fuel, etc.) and implement cost-saving measures. New Outlets Setup: Support facility setup and fit-out for new outlets, ensuring readiness before opening. Reporting: Prepare regular reports on facility status, maintenance activities, and associated costs. Key

Requirements

Bachelor’s Degree or HND in Facility Management, Engineering, Estate Management, or related fields. 2–4 years’ experience in facility management, preferably in QSR, retail, or hospitality. Strong knowledge of building systems (electrical, mechanical, plumbing) and kitchen/retail equipment. Familiarity with health, safety, and regulatory standards. Experience managing vendors and service providers. Good problem-solving and organizational skills. Ability to work under pressure and respond quickly to emergencies. Competencies: Technical knowledge of facilities and equipment. Strong coordination and multitasking ability. Attention to detail and accountability. Excellent communication and negotiation skills. Proactive and solution-oriented mindset.