Customer Support Specialist (Igbo Speaking)

Recruit with Adenike is a recruitment and talent solutions brand committed to connecting high-performing professionals with forward-thinking organizations across diverse industries. From entry-level roles to executive placements, we help businesses attract, engage, and retain the right talent to fuel growth and success. Our approach is efficient, personalized, and rooted in a deep understanding of people and business needs. We are recruiting to fill the position below:

Job Title: Customer Support Specialist (Igbo Speaking)

Location: Ikeja, Lagos

Employment Type: Full-time

About the Role

We are seeking an Igbo Language Specialist to support the translation and localization of content for a fintech/digital financial services app. The successful candidate will help make financial products and services more accessible and easier to understand for Igbo-speaking users.

Key Responsibilities

Translate fintech and app content from English into Igbo. Produce clear, accurate, and natural Igbo translations. Proofread content for grammar, spelling, clarity, and consistency. Adapt financial and fintech terminology for easy understanding. Provide simple English back-translations when required. Maintain consistent terminology across the app. Review and revise translations based on feedback. Support user interviews, usability testing, and research involving Igbo-speaking users. Interpret research conversations and accurately communicate user feedback.

Requirements

Degree or formal academic training in Igbo, Nigerian Languages, Linguistics, or a related discipline with 2-5 years of experience. Strong reading, writing, speaking, and listening skills in Igbo. Good written and spoken English. Strong attention to detail. Ability to write clearly and formally in Igbo. Basic knowledge of Microsoft Office tools. Interest in fintech, digital products, or financial services is an added advantage. Willingness to learn and receive feedback.