Customer Service Representative

Ellasot Consulting - Our client, a reputable organization, is recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Port Harcourt, Rivers

Employment Type: Full-time Description Ellasot Consulting is recruiting on behalf of a reputable organization for a customer-focused and sales-driven Customer Service Representative. The ideal candidate will be responsible for attending to customers, promoting products, driving sales, managing customer inquiries, and supporting inventory control to ensure excellent customer satisfaction and business growth.

Key Responsibilities

Attend to customers professionally and provide accurate information about products and services. Identify customer needs, recommend suitable products, and actively drive sales. Build and maintain positive customer relationships to encourage repeat business. Handle customer complaints, inquiries, and feedback promptly and professionally. Monitor stock levels, assist with inventory management, and report shortages when necessary. Process sales transactions and maintain accurate customer and sales records. Support product displays, promotional activities, and other sales initiatives. Prepare basic sales reports and perform administrative duties as required.

Requirements

and

Qualifications

Interested candidates should possess a Bachelor's Degree Minimum of two (2) years of customer service experience, preferably in a retail environment. Proven ability to generate sales, promote products, and achieve sales targets. Basic knowledge of inventory management and stock control. Basic computer skills, including proficiency in Microsoft Office applications. Excellent verbal and written communication skills. Strong interpersonal, problem-solving, and customer relationship management skills. A professional attitude, attention to detail, and ability to work effectively with minimal supervision. Key Competencies: Customer service excellence Sales and persuasion skills Effective communication Product knowledge and presentation Inventory management Teamwork and problem-solving. Salary N120,000 - N150,000 monthly.