Customer Relationship Officer (CRO)

Interrand Homes & Properties Limited (subsidiary of Interrand Group) is a reputable Construction and Real Estate Development company with offices in Abuja, Lagos and Ibadan. We are recruiting to fill the position below:

Job Title: Customer Relations Officer

Location: Gudu District, Abuja

Employment Type: Full-time

Job Summary

We are looking for a confident, customer-focused, and results-driven Customer Relationship Officer (CRO) to join our team. Job

Responsibilities

Build and maintain strong relationships with clients and prospective customers. Respond to customer enquiries and provide timely, accurate information. Follow up with leads and prospective clients to convert enquiries into sales. Assist clients throughout the property acquisition process. Maintain accurate customer records and follow up on customer needs. Handle customer complaints professionally and ensure prompt resolution. Work closely with the Sales and Marketing team to achieve business targets. Support client retention and develop strategies to improve customer satisfaction.

Requirements

Minimum of OND/HND/Bachelor’s degree in any relevant field. Excellent communication and interpersonal skills. Strong customer service and relationship-management abilities. Ability to follow up effectively and work with sales targets. Good organisational and problem-solving skills. Proficiency in Microsoft Office and basic digital communication tools. Real estate experience is an added advantage. Candidates must be proactive, presentable, and willing to learn.