Customer Care Representative

Foremost Radiology Consultants Limited (FRCL) is a diagnostic healthcare facility committed to providing quality, reliable, and timely diagnostic services. Our services include radiology investigations, laboratory and pathology services, cardiology, interventional radiology, clinical and functional diagnostics, ambulance and emergency transport, and wellness and screening services. We are dedicated to delivering excellent patient care through professionalism, integrity, empathy, and a commitment to continuous improvement. We are recruiting to fill the position below:

Job Title: Customer Care Representative

Location: Surulere, Lagos

Employment Type: Full-time (Fully Onsite)

Job Summary

We are looking for a friendly, professional, and patient-focused Customer Care Representative with excellent communication and interpersonal skills.

Requirements

The ideal candidate must be courteous, empathetic, organised, and able to attend to customer enquiries, register patients, manage complaints, provide accurate information, and ensure a smooth and positive customer experience. They must be able to communicate effectively with different people, remain calm under pressure, and handle customer concerns with professionalism and discretion. Additional Advantage: Candidates with previous experience working in a hospital, diagnostic centre, clinic, or other medical facility will have an added advantage. Compensation Based on experience, skill, and expertise.