After-Sales Technical Support Engineer

AlpSolarr is a global energy storage brand owned by LIGOO NewEnergy Technologies Co., Ltd. We provide complete ESS solutions ranging from residential, industrial and commercial to telecommunication applications, ideally easing user worries about energy access. Relying on a strong group of engineers experienced in the field of renewable energy, AlpSolarr has developed a series of proprietary technologies related to BMS, PCS, and EMS, so as to achieve a safe and stable energy storage system for environmental purposes. We are recruiting to fill the position below:

Job Title: After-Sales Technical Support Engineer

Location: Port Harcourt, Rivers

Employment Type: Full-time

Key Responsibilities

Learn the principles, installation, commissioning, and repair of our energy storage products under the mentorship of senior Chinese engineers; Assist with on-site after-sales services: installation support, troubleshooting, repair and replacement, product demonstrations; Support the after-sales hotline, service ticket recording, and customer follow-up; learn standard after-sales processes and documentation; Attend technical and product training sessions and meet the learning milestones set in your training plan; Assist with spare parts management, sample unit testing, and other after-sales support tasks; Other duties as assigned by your mentors and supervisor.

Requirements

OND / HND / BSc (or equivalent) in Electrical Engineering, Mechatronics, Electronic Technology, Mechanical Engineering, or related majors. 0-2 years work experience can apply. Genuine interest in the new energy / energy storage industry and a long-term commitment to a technical career; Strong hands-on ability, eagerness to learn, and patience to follow a step-by-step training plan; Disciplined, hardworking, and able to follow work and study arrangements; willing to do field service and occasional travel; Basic English literacy for reading manuals and recording service tickets; Relevant trade certificates (e.g., electrician) are a plus. Compensation & Growth

Salary: N200,000 - N250,000 / month. Probation period: 3–6 months (subject to performance review). Post-probation salary to be adjusted based on probation performance; One-on-one mentoring by senior engineers, with a clear career path: After-Sales Support → After-Sales Engineer → Technical Supervisor; Formal employment contract with statutory benefits (pension, NHF, etc.) in compliance with Nigerian labor law.