Job Description
JNO Integrated Services – Our client is recruiting suitable candidates to fill the position below:
Job Title: Senior Client Service Manager
Location: Ikeja, Lagos
Employment Type: Full-time
Job Summary
- Our client is seeking a highly qualified and experienced Senior Client Service Manager to lead their client services team and drive business growth.
- As a Senior Client Service Manager, you will be responsible for managing and growing existing client relationships and driving revenue growth. You will serve as a strategic partner to clients, providing expert guidance on experiential marketing strategies and campaigns.
Key Responsibilities
- Demonstrate a comprehensive understanding of the client’s business and actively seekopportunities for further account development.
- Show hands-on competence, knowledge and technical know-how on client expectation.
- Responsible for the day to day running of account in all aspects; including financial processes and profitability.
- Ensure Contact Reports, Status Reports and Activation reports are produced on time. Approve all significant correspondence with the Client.
- Responsible for new business opportunities driving growth on assigned brands as appropriate.
- Source for new business and generate suitable leads for the agency through a defined sales funnel.
- Provide strong leadership and effectively directs team members to accomplish desired goals.
- Drive operations in execution planning and ensure deliverables are fulfilled and timelines to client are kept.
- Evaluate the effectiveness of activations by monitoring feedback and obtaining quantifiable results.
Requirements
- 6+ years of experience in client services, marketing, or advertising.
- Proven track record of developing and executing successful client strategies.
- Strong understanding of experiential marketing and event production.
- Excellent communication, leadership, and project management skills.
- Ability to think strategically and creatively.
- Strong analytical and problem-solving skills.
Qualifications:
- Must possess degree in marketing, communication or related field.
- Certification in project management or marketing is an added advantage.
- Strong understanding of experiential marketing, events, or brand activation.
- Exceptional communication and interpersonal skills.
- Proven ability to manage multiple projects and Clients.
- Strong attention to detail.
- A creative thinker with a passion for live experiences.
- Candidate must hold a 2:1 degree or higher.
What We Offer
- Salary: N500,000 – N700,000 per month.
- Competitive salary and benefits package
- Opportunities for career development and training
- A supportive and collaborative work environment.
Application Closing Date
10th April, 2026
How to Apply
Interested and qualified candidates should send their CV to: recruitment.jnoservices@gmail.com using “Senior Client Service Manager” as the subject of the mail.

