Front Desk Officer at Chrisvirgy Apartments
Job Description
Chrisvirgy Apartments is a leading hospitality and serviced apartment provider committed to delivering comfort, excellence, and a memorable guest experience.
We are recruiting to fill the position below:
Job Title: Front Desk Officer
Location: Abuja (FCT)
Employment Type: Full time
Job Description (Key Responsibilities)
- Oversee daily front office operations, including reception, reservations, and concierge services
- Supervise, train, and schedule front desk staff
- Ensure smooth check-in and check-out processes
- Handle guest complaints, special requests, and service recovery
- Coordinate with housekeeping, F&B, and maintenance departments
- Monitor room availability, occupancy, and reservations
- Ensure accuracy of guest records, billing, and cash handling
- Enforce front office policies, procedures, and service standards
- Prepare operational reports and performance summaries for management.
Job Specification (Skills & Competencies):
- Strong leadership and people-management skills
- Excellent communication and customer service abilities
- Strong problem-solving and conflict-resolution skills
- Ability to work under pressure and manage multiple tasks
- Attention to detail and organizational skills
- Proficiency in hotel PMS systems and Microsoft Office
- Professional appearance and attitude.
Application Closing Date
31st May, 2026.
How to Apply
Interested and qualified candidates should submit their CV and a cover letter to: career@chrisvirgy.com using “Front Desk Officer– Abuja Hotel.” as the subject of the email.