House Manager

Job Description

PalmPay Limited is a fintech company that provides digital payment and financial services in Nigeria and other African markets. Launched in 2019, it offers a mobile wallet that allows users to make payments, transfer funds, buy airtime, and pay bills. The platform also supports agent banking, enabling financial inclusion for unbanked and underbanked individuals. PalmPay is backed by investors such as Transsion Holdings and has grown rapidly due to its user-friendly interface, cashback rewards, and strategic partnerships with financial institutions.

We are recruiting to fill the position below:

Job Title: House Manager

Location: Ikeja, Lagos
Employment Type: Full-time

Job Summary

• The House Manager will be responsible for managing the day-to-day operations of the dormitory, ensuring a safe, clean, and comfortable living environment.
• This includes overseeing cleaning, catering, maintenance, and tenant relations, while also ensuring cultural considerations for residents are respected.

Key Responsibilities

• Oversee daily dormitory operations including housekeeping, catering, security, and general upkeep.
• Coordinate repairs, maintenance work, and facility inspections to ensure all living areas are in excellent condition.
• Manage dormitory supplies such as cleaning materials, toiletries, and bedding.
• Serve as the main point of contact for dormitory residents, addressing concerns promptly and professionally.
• Ensure smooth communication between Chinese residents and local staff, supporting language and cultural understanding.
• Organize and enforce dormitory rules, regulations, and safety guidelines.
• Supervise dormitory support staff including cleaners, cooks, and security guards.
• Liaise with external vendors for catering, laundry, pest control, and maintenance services.
• Monitor vendor performance to ensure service quality
• Ensure compliance with health, safety, and hygiene standards.
• Conduct regular safety drills and inspections.
• Maintain accurate records of occupancy, maintenance schedules, and incident reports.
• Prepare and manage dormitory operational budgets.
• Track expenses and ensure cost-effective operations without compromising quality.
• Submit periodic reports to management on dormitory status, incidents, and improvements

Requirements

• Bachelor’s degree in Hospitality Management, Business Administration, Facilities Management, or related field.
• 4+ years’ experience in property management, hotel management, or staff accommodation operations.
• Experience working with Chinese expatriates or in a multicultural environment is highly preferred.
• Strong interpersonal and problem-solving skills.
• Ability to communicate effectively in English; Mandarin proficiency is a strong advantage.
• Knowledge of health, safety, and hygiene regulations.
• Strong organizational skills with attention to detail.
• A female is preferable for gender balance.

Application Closing Date
5th September, 2025.

How to Apply
Interested and qualified candidates should send their CV to: obembe.oladipupo@palmpay-inc.com using “House Manager” as the subject of the email.