IT Technician at Workforce Group

Technology
Lagos State
April 3, 2026
Full Time

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Job Description

At Workforce Group, we go beyond narrowly defined client issues, beyond conventional wisdom, beyond the expected, to create opportunities for our clients, candidates, colleagues, collaborators, and community.

Through a network of diversified but highly complementary lines of business, we have helped some of the most important and exciting organisations on the continent find the critical talent, access cutting-edge advice, and get the innovative support they require to grow in a challenging market.

We are recruiting to fill the position below:

Job Title: IT Technician

Location: Lagos
Employment Type: Full-time

Description

  • We are is seeking a proactive and customer-focused IT Technician to provide first-line technical support.
  • The successful candidate will diagnose and resolve IT incidents, perform hardware/software installations, and deliver reliable end-user assistance both remotely and onsite.

Key Responsibilities

  • Provideremote first-line supportfor incidents and service requests
  • Install, configure, and customizesoftware and hardware
  • Set up and maintainPCs, printers, and peripherals
  • Performhardware and software fault diagnosisand troubleshooting
  • Deliver basic administrative support acrossWindows desktop environments
  • SupportWindows Server platformsat an entry level
  • Participate IT projectsand rollouts
  • Maintainaccurate, detailed ticket notesin the ticketing/PSA system
  • Produce and updatetechnical documentation
  • Adhere to operational and administrative processes
  • Work effectivelyindependently and within a team
  • Be available forafter-hours supportwhen necessary
  • Identify, prioritize, andescalate incidents appropriately.

Qualifications
Compulsory:

  • Secondary School Certificate (WAEC/NECO or equivalent)
  • MCSE or equivalent diploma/certification
  • Reliable means of transportation.

Experience Required:

  • Minimum 3 year experiencein Desktop / IT Support
  • Exposure todesktop hardware and Microsoft software environments
  • Basic understanding ofWindows desktop and server operating systems
  • Familiarity withperipheral installation and troubleshooting
  • Basic networking knowledge (LAN / Ethernet)
  • Exposure toVoIP / SIP(preferred)
  • Experience withticketing systems(beneficial).

Application Closing Date
27th April, 2026.

How to Apply
Interested and qualified candidates should send their CV to: executivesearch@workforcegroup.com using the job title as the subject of the mail.

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